WHM Administration & Account Management - All Forum
WHM Administration: Build a Repeatable Account Troubleshooting Checklist
When a cPanel account reports a website failure, gather evidence before changing global server settings. Start with the domain's document root, account status, DNS resolution, and the exact HTTP response.Check the account's resource usage, PHP version, PHP-FPM pool, error logs, and disk or inode limits. A 500 error may come from application code, permissions, exhausted resources, or a missing PHP...
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